3G |
third generation
wireless technology |
ABB
|
activity-based
budgeting |
ABC |
activity-based
costing |
ABCM |
activity-based
cost management |
API
|
application
program interface |
ASP
|
application
service provider |
ATM
|
asynchronous
transfer mode |
AVS
|
address
verification service |
B2B
|
business to
business |
B2C
|
business to
customer |
B2E
|
business to
employee |
B2M
|
business to
mobile |
BASDA |
Business and
Accounting Software Developers Association |
BCI
|
business
community integration |
BPM |
business process
management |
BPMI
|
Business Process
Management Initiative |
BPR |
business process
re-engineering |
BSC |
balanced
scorecard |
BU |
business unit |
C2C |
customer to
customer |
CEO |
chief executive
officer |
CFO |
chief finance
officer |
CIO |
chief
information officer |
CNP
|
cardholder not
present |
COD |
capacity on
demand
|
COO |
chief operations
officer |
CPFR |
collaborative
planning, forecasting and replenishment |
CRM |
customer
relationship management |
CTI |
computer and
telephone integration |
CTX
|
consortium
trading exchange |
DAS |
direct attached
storage |
DCM |
demand chain
management |
DOS |
denial of
service |
DSS |
decision support
system
|
E2E |
end-to-end
[processes]
|
EAI
|
enterprise
application integration |
EBPP
|
electronic bill
presentment and payment |
ECCMA |
Electronic
Commerce Code Management Association |
EDI
|
electronic data
interchange
|
EFT |
electronic funds
transfer |
EI
|
enterprise
integration |
EIAC |
Electronic
International Attribute Code |
EIP
|
enterprise
information portal |
EIPP
|
electronic
invoice presentment and payment
|
EIS
|
enterprise
information system |
EMS |
enhanced
messaging service |
ERP |
enterprise
resource planning |
ESA |
enterprise
service automation |
FAQ
|
frequently asked
questions |
GPRS |
general packet
radio service |
GPS
|
global
positioning system
|
GSM |
global system
for mobile communications |
HR |
human resources |
HSCSD |
high speed
circuit switched data |
HTML
|
hypertext
mark-up language |
HTTP
|
hypertext
transfer protocol
|
IM
|
instant
messaging
|
IP
|
Internet
protocol
|
IPR
|
intellectual
property rights |
IS
|
information
system
|
iSCSI |
small computer
system interface (electronic) |
ISDN
|
Integrated
Services Digital Networkvi |
ISP
|
Internet service
provider
|
IT |
information
technology
|
IVX |
independent
vertical exchange |
KIS |
keep it simple
|
KPI |
key performance
indicator |
LAN
|
local area
network |
LCV
|
lifetime
customer valuation |
MD |
managing
director
|
MMS |
multimedia
messaging service |
MRO |
maintenance,
repairs and operations |
NAS |
network
attached storage
|
NPI |
non-production
item
|
NPV
|
net present
value
|
OLAP |
Online
analytical processing |
OPA |
Online Privacy
Alliance |
OSI |
open systems
interconnection |
OTD |
order to
delivery
|
P/ABT
|
process/activity-based techniques
|
P2P |
peer to peer |
PBA |
Process-based
accounting |
PBB
|
priority-based
budgeting |
PBM
|
process-based
management |
PBT |
process-based
techniques |
PDA |
personal digital
assistant
|
PIN |
personal
identification number |
PKI |
public key
infrastructure |
PLM |
product
lifecycle management |
POS |
point of sale
|
PR |
public relations |
PSA |
professional
services automation |
PSP |
payment service
provider
|
PTX |
private trading
exchange
|
RF
|
radio frequency |
ROI |
return on
investment
|
S/DCM
|
supply/demand
chain management
|
SAN |
storage area
network
|
SBU |
strategic
business unit
|
SCM |
supply chain
management |
SLA |
service level
agreement |
SME
|
small or
medium-sized enterprise |
SMS
|
short message
service |
SOAP |
simple object
access protocol
|
SPO
|
service process
optimization
|
SRM |
services
relationship management |
SSC |
shared service
centre |
SSL |
Secure Socket
Layer |
STP |
straight
through processing |
SWOT |
strengths,
weaknesses, opportunities, threats
|
TCO |
total cost of
ownership
|
TCP/IP
|
transmission
control protocol/Internet protocol |
UDDI
|
Universal
Description Discovery and Integration
project |
UM |
unified
messaging
|
UMTS |
Universal Mobile
Telephone System |
UNSPSC
|
Universal
Standard Product and Services Classification
|
VAN
|
value added
network |
VBM
|
value-based
management
|
VoIP |
voice over
Internet protocol
|
VPN |
virtual private
network
|
W3C |
World Wide Web
Consortium
|
WAN |
wide area
network
|
WAP |
wireless
application protocol
|
WLAN
|
wireless local
area network |
XBML
|
extensible
business mark-up language |
XBRL |
extensible
business reporting language |
XML
|
extensible
mark-up language
|
XMS |
extended message
service |
Y2K |
year 2000 |